Our Commitment
Privacy Policy
This Privacy Policy explains how Wakefield Bathrooms collects, uses, and protects your personal information when you use our website, visit our showroom, or get in touch with us about a project.
By using our website or getting in touch with us, you agree to the collection and use of information in line with this policy.
Last updated: September 2026
Who We Are
Wakefield Bathrooms ("we", "us", "our") is a bathroom design and installation business based at 47 Wakefield Road, Ossett, West Yorkshire, WF5 9LB. For the purposes of UK data protection law, we are the data controller for the personal information described in this policy.
Information We Collect
We collect information you give us directly, such as your name, email address, phone number, home address, and project details, when you make an enquiry, request a quote, book a showroom visit or consultation, or otherwise get in touch with us by phone, email, or our website contact form. We also use Google Analytics to collect anonymised, aggregate information about how visitors use our website, such as pages viewed and time spent on site. See our Cookie Policy for details on how this is collected.
How We Use Your Information
We use your information to respond to enquiries, prepare quotes and designs, deliver our design and installation services, manage your project from start to finish, and, where you've agreed to it, keep you informed about offers or news from Wakefield Bathrooms. We rely on your information being necessary to perform a contract with you, our legitimate interest in running our business, or your consent, depending on the situation. We don't sell your information to third parties.
Who We Share It With
We may share your information with trusted suppliers, trade partners, or subcontractors where this is necessary to deliver your project, and with service providers who help us run our business, such as our website host, email provider, accounting software, or Google Analytics. We only share what's needed, and we require anyone we share information with to keep it secure. We won't share your information with third parties for their own marketing purposes.
How Long We Keep It
We keep your information for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting, or reporting requirements, such as retaining project and financial records for the period required by UK tax law. Where we no longer need your information, we securely delete or anonymise it.
Your Rights
Under UK data protection law, you have the right to access the information we hold about you, ask us to correct it if it's inaccurate, request that we delete it, restrict or object to how we use it, and, in some cases, ask us to transfer it to another organisation. If you'd like to exercise any of these rights, get in touch using the details below.
Keeping Your Information Secure
We take reasonable technical and organisational steps to protect your personal information against unauthorised access, loss, or misuse, and only give access to members of our team who need it to carry out their role.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or the law. Any changes will be posted on this page, along with an updated revision date.
Contact Us and Complaints
If you have any questions about how we handle your information, or you'd like to exercise any of your rights, please contact us at info@wakefieldbathrooms.co.uk or 01924 267488. If you're not satisfied with how we've handled your information, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Questions about your data?
Get in touch and we'll be happy to talk through how we handle your information.